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Q & A: Samsung Galaxy W |
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From : Anonymous |
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Q : |
If i would like to collect it by myself, where about the office is? |
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A : |
hi, our office location at bandar puteri puchong, selangor, we will contact you once item ready at our office, thanks |
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| 5/17/2012 9:11:18 AM |
| 38 Minutes |
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From : Anonymous |
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Q : |
Can video call? |
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A : |
hi there, yes it can, thanks |
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| 5/11/2012 9:01:27 AM |
| 11 Hours |
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From : Phooi Fong Lai |
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Q : |
Are there any ready stock for white colour samsung galaxy w? If not when is the earliest availability?
Thanks. |
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A : |
hi there, stock available to order, deliver take within 3 to 7 working days, thanks |
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| 5/9/2012 2:51:42 PM |
| 2 Hours |
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From : Koay Chee Hsiang |
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Q : |
currently have ready stock for what color??
If no ready stock, how long have to wait?? |
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A : |
hi there, currently we have no ready stock for white color, will order on demand take within 3 to 7 working days, no extra charges for credit card, thanks |
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| 5/7/2012 10:12:07 AM |
| 2 Days |
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From : Anonymous |
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Q : |
currently still hv ready stock for white color???
credit card charge how many percent?? |
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A : |
hi there, currently we have no ready stock for white color, will order on demand take within 3 to 7 working days, no extra charges for credit card, thanks |
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| 5/7/2012 10:11:25 AM |
| 2 Days |
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From : Anonymous |
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Q : |
hey there! just want to know whether the white colour is still available or not? =) thanks. |
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A : |
hi there, yes, it still available, thanks |
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| 5/2/2012 4:56:43 PM |
| 14 Minutes |
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From : Joyce Ting |
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Q : |
hi,,is this galaxy w rm880 included all the accessories such as usb cable,earphone......?
and if i make order today,may i receiv at tis friday/saturday? |
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A : |
hi there, it is include in the standard package, you will receive within 1 to 3 working days, thanks |
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| 4/26/2012 2:42:28 PM |
| 59 Minutes |
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From : Anonymous |
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Q : |
Hi there,
can i know where is your shop located?
thank you. |
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A : |
hi there, sorry, we have no any retail shop,all order based online, thanks |
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| 4/23/2012 9:47:56 AM |
| 2 Days |
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From : Anonymous |
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Q : |
How's the delivery work? What should i do when i receive? Can i open infront of the courier company to ensure that everything is in order?
Can i request for weekend delivery? |
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A : |
hi there, deliver by courier service, yes you can request for deliver on weekend, but we will not confirm for that, thanks |
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| 4/23/2012 9:49:31 AM |
| 2 Days |
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From : shaffiq qiffahs |
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Q : |
I really love this phone and want to buy it.
but why superbuy can sell this phone very cheap?
Is it an AP set? |
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A : |
hi there, this is original SME set with one year warranty, we superbuy.my always try to provide Great product with Lowest price for all. Thanks |
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| 4/17/2012 5:23:44 PM |
| 5 Minutes |
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From : Anonymous |
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Q : |
Samsung Galaxy W
Is memory card included in the package or we have to buy separately? |
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A : |
hi there, no memory card include in the package, thanks |
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| 4/16/2012 4:26:55 PM |
| 2 Hours |
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From : CHAI HU YEN |
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Q : |
Still have stock for white color? |
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A : |
hi there, currently we have ready stock for last one unit white, thanks |
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| 4/16/2012 9:33:13 AM |
| 2 Days |
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From : Norain Binti Mohd Yusoff |
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Q : |
how if we paid but item do not reach held by we, there is warranty not? |
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A : |
hi there, you will receive item within 3 to 5 working days once payment captured, you will receive email notification once item been send, if you do not receive item you may contact us at 03-80602528, one year warranty by samsung malaysia, thanks |
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| 4/12/2012 2:24:01 PM |
| 2 Hours |
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From : noora syazwana |
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Q : |
hi, this phone can make a 3G call or not? thanks. |
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A : |
hi there, yes this phone do support 3G network call, thanks |
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| 4/12/2012 11:01:28 AM |
| 6 Minutes |
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From : Mohd Taufiq |
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Q : |
have ready stock now? how much for non-members? |
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A : |
hi there, ready stock now, you must register to be superbuy.my member to purchase, thanks |
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| 4/9/2012 9:48:54 AM |
| 21 Hours |
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From : koay chee hsiang |
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Q : |
Hi there, is it AP or original set?
Currently still have ready stock for white color? |
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A : |
hi there, yes it is original set, one year SME warranty, currently one last unit white color, thanks |
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| 4/9/2012 9:52:11 AM |
| 2 Days |
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From : christine |
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Q : |
can loan ? |
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A : |
hi there, sorry no, thanks |
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| 4/4/2012 2:23:51 PM |
| 59 Minutes |
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From : Anonymous |
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Q : |
I have buy this phone through superbuy but i didnt find my warranty card number? i cant register this phone. When can i find this warranty card number? |
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A : |
hi there, you no need to key in the warranty card number, for samsung mobile warranty card have no number, thanks |
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| 4/3/2012 9:04:45 AM |
| 9 Hours |
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From : Anonymous |
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Q : |
hi, do you have stock in white color? do you sell memory card as well? |
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A : |
hi there, yes, we have white color ready stock now, you can search memory card from our website, thanks |
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| 4/2/2012 10:17:47 AM |
| 3 Days |
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From : Anonymous |
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Q : |
Hi, anymore ready stock for Black color unit? |
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A : |
hi there, yes, we have ready stock, thanks |
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| 3/28/2012 9:31:19 AM |
| 14 Hours |
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From : PHOO YOKE KEONG |
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Q : |
Since out of stocks, when can I order the WHITE galaxy W (2 units) ? Have to wait long time ? |
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A : |
hi there, order will take 3 to 5 working days, thanks |
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| 3/28/2012 9:30:50 AM |
| 14 Hours |
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From : Chris Ching |
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Q : |
is there still stock available for white colour (galaxy W)? |
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A : |
hi there, currently we have last one unit, thanks |
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| 3/27/2012 9:42:23 AM |
| 18 Hours |
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From : Foo Yoke Fun |
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Q : |
I thought Samsung Galaxy W is free shipping? But how come when I check out it charge me rm7 for post laju? |
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A : |
hi there, is there any others item which is not state as free shipping in your shopping cart? free shipping is only for the item which is state as free shipping, thanks |
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| 3/27/2012 9:41:58 AM |
| 3 Days |
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From : Chen Loong |
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Q : |
Is there any extra charges (issuer bank/other parties) applied if i pay using credit card? How much if yes? |
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A : |
hi there, no, thanks |
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| 3/22/2012 2:41:42 PM |
| 1 Minutes |
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From : Anonymous |
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Q : |
how to bcome superbuy member? |
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A : |
hi there, you can register at superbuy.my website to be a member, thanks |
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| 3/22/2012 12:08:57 PM |
| 8 Minutes |
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From : Wong Kia Chik |
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Q : |
Do you have some screenshot which on is serial number and which one is imei?
Both are all numeric. |
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A : |
hi there, first row is serial number, 2nd row is imei number, the sticker is inside the box and outside the box, thanks |
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| 3/22/2012 11:56:31 AM |
| 9 Minutes |
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From : Wong Kia Chik |
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Q : |
I just received the phone.
Tried to register at the website but it seems to have so many codes and serial, i don't know where to find them.
Can you help me to register the warranty? |
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A : |
hi there, the serial number and the Imei number is on the sticker, you can ignore the warranty card number, because the warranty card have no number, the model is beside the box GT- ,thanks |
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| 3/22/2012 11:39:44 AM |
| 4 Minutes |
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From : Anonymous |
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Q : |
is this sold with charger? |
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A : |
hi there, it do come with net set full package, thanks |
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| 3/19/2012 9:22:40 AM |
| 23 Hours |
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From : IBRAHIM BIN MOHAMAD YUSOF |
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Q : |
can i self collect n how? |
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A : |
hi there, you can select self-collect during checkout, thanks |
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| 3/19/2012 9:23:46 AM |
| 2 Days |
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From : Anonymous |
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Q : |
can i self collect the item after i pay it n how?? |
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A : |
hi there, we do accept self-collect, thanks |
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| 3/19/2012 9:23:21 AM |
| 3 Days |
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From : Anonymous |
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Q : |
Hi, do u have ready stock for white and black colour now? |
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A : |
hi there, yes, thanks |
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| 3/12/2012 1:50:58 PM |
| 27 Minutes |
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From : Ng Geok Wan |
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Q : |
Do u sell the memory card? |
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A : |
hi there, you can search mirco sd in our website, there are few brands in our site, thanks |
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| 3/9/2012 2:26:56 PM |
| 52 Minutes |
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From : Anonymous |
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Q : |
The warranty of h/p is from Samsung? |
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A : |
hi there, from samsung malaysia, thanks |
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| 3/9/2012 9:03:50 AM |
| 15 Hours |
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From : Anonymous |
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Q : |
I never buy electrical by online, so I have a question. If let say, the h/p that i received is not in good condition, what can I do? |
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A : |
hi there, if you receive in not good condition, please take photo of it and email to sales@superbuy.my and call us as 03 8060 2528, we will exchange for you, thanks |
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| 3/8/2012 4:45:03 PM |
| 2 Minutes |
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From : Anonymous |
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Q : |
hi, included memory card? |
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A : |
hi there, no memory card included, thanks |
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| 3/8/2012 4:39:32 PM |
| 2 Minutes |
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From : khosmin azizah japilos |
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Q : |
Hi,
Want to ask whether internal memory 2gb or 4gb? I'm a bit confused.
many thanks. |
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A : |
hi there, as listed 4GB by samsung malaysia official website, but it internal usage free is only 1 to 2GB, thanks |
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| 3/8/2012 4:15:58 PM |
| 20 Minutes |
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From : Anonymous |
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Q : |
Hi, can the A-GPS work without data plan? Which server did the phone connect to to get the location data? |
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A : |
hi there, it work without data plan, thanks |
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| 3/8/2012 3:02:37 PM |
| 5 Minutes |
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From : Chen Loong |
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Q : |
If i need screen protector, how much extra i need to pay? |
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A : |
hi there, screen protector RM9.90 +shippingfees calculate by our system to your area, thanks |
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| 3/8/2012 10:36:11 AM |
| 14 Minutes |
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From : Anonymous |
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Q : |
hi,is that got include screen protector and case??how long for the warranty?? |
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A : |
hi there, not included extra accessories, 1year warranty from samsung malaysia, thanks |
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| 3/8/2012 9:14:39 AM |
| 11 Hours |
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From : CHAN CHOON HOU |
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Q : |
is there any charges if i pay by Maybank Amex Card? |
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A : |
hi there, we do only accept visa and master, thanks |
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| 3/5/2012 9:21:31 AM |
| 1 Days |
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From : Anonymous |
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Q : |
Hi, is it possible to place an order for black colour although not yet available at the moment? How do I get the notification on the availability afterwards? Thx. |
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A : |
hi there, we have ready stock for black and white now, thanks |
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| 3/5/2012 9:17:58 AM |
| 1 Days |
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From : YEOH KOK BENG |
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Q : |
hi, is still have stock now? |
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A : |
hi there, yes we have ready stock for black and white, thanks |
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| 3/5/2012 9:14:03 AM |
| 2 Days |
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From : CHEW GUAT CHOON |
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Q : |
may I know is white available ex-stock? |
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A : |
hi there, yes we have ready stock for black and white, thanks |
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| 3/5/2012 9:13:36 AM |
| 3 Days |
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From : Anonymous |
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Q : |
can i pay by installment by using Maybank Visa Credit card? |
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A : |
hi there, we do not offer credit card installment anymore, if you wish to pay via installment, please get them to contact your card issuer bank, normally bank would offer even better rate or 0% interest. thanks |
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| 3/2/2012 9:37:27 AM |
| 9 Hours |
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From : Anonymous |
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Q : |
Is this SME warranty? |
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A : |
hi there, yes SMe warranty, thanks |
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| 3/1/2012 4:08:21 PM |
| 42 Minutes |
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From : SHANKAR GANESH |
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Q : |
Wht colour u have at d moment? |
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A : |
hi there, temporary white color available, thanks |
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| 3/1/2012 9:17:05 AM |
| 10 Hours |
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From : cheah ying chee |
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Q : |
Hi I am interested to buy the white colour samsung galaxy W, do you hav stock now? If I were to buy it today using UOB credit card, how long can I expect to receive it? What about the warranty? What should I do if there is any problem with the phone? |
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A : |
hi there, we have stock for white color, receive within 3 to 10 working days for 1st time credit card buyer, warranty under Samsung Malaysia, bring superbuy.my receipt and go to samsung service center, thanks |
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| 3/1/2012 9:20:05 AM |
| 13 Hours |
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From : Anonymous |
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Q : |
White is still available at the moment?? After payment, how many days to receive the item?? TQ. |
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A : |
hi there, within 3 to 7 working days, thanks |
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| 2/29/2012 3:19:57 PM |
| 1 Minutes |
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From : Anonymous |
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Q : |
Hi when can I expect the black colout to be stock up?I am looking for black colour |
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A : |
hi there, will be next week, but not confirm the date, thanks |
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| 2/29/2012 9:39:29 AM |
| 13 Hours |
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From : Anonymous |
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Q : |
wats included in the package??? |
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A : |
hi there, standard package, phone, battery, charger, usb, user manual, thanks |
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| 2/28/2012 2:31:51 PM |
| 4 Minutes |
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From : Anonymous |
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Q : |
got stock at present? How many days can get after payment? |
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A : |
hi there, temporary we have stock for white only, thanks |
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| 2/27/2012 9:28:30 AM |
| 1 Days |
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From : Lum Chee Foo |
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Q : |
galaxy w-white, got stock now? |
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A : |
hi there, have stock for white now, thanks |
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| 2/27/2012 9:28:50 AM |
| 1 Days |
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From : HISHAM SHUKRI |
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Q : |
Hi, do you have stock black colour and how many day i can receive this phone after making payment? |
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A : |
hi there, temporary have no stock for black, will need to time to order, thanks |
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| 2/27/2012 9:29:35 AM |
| 2 Days |
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From : Lee Wai Hoon |
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Q : |
Any SD card & screen protector inclusive in package? |
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A : |
hi there, not included, thanks |
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| 2/23/2012 9:33:16 AM |
| 12 Hours |
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From : Anonymous |
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Q : |
Is there any FOC acc given when buying this phone? |
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A : |
hi there, no extra free gift, thanks |
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| 2/23/2012 9:33:41 AM |
| 14 Hours |
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From : Khoo Jiunn Jye |
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Q : |
Hi, I have Ordered this unit. Wondering will I receive a mail or notification when the shipment is here or when delivery is sent, as you said current is out of stock and next shipment is this week. Am I right? Thanks. |
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A : |
hi there, you will receive an email with tracking number once the item being ship out, thanks |
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| 2/22/2012 8:53:47 AM |
| 17 Hours |
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From : Anonymous |
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Q : |
Hi, have the new stock arrive for order now? Black color unit? |
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A : |
hi there, for now we have stock for white color only, thanks |
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| 2/22/2012 8:56:58 AM |
| 1 Days |
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From : Anonymous |
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Q : |
hi, i had purchase this phone from you recently, would like to check have you register the warranty for me or I need to register at www.samsung.com.my myself? |
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A : |
hi there, please register at samsung.com.my product registration, thanks |
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| 2/16/2012 8:57:52 AM |
| 6 Hours |
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From : Anonymous |
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Q : |
when will usually the shipment take if i place my order today. How long will the ETA for me to receive. |
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A : |
hi there, temporary out of stock, next shipment will be at next week, thanks |
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| 2/16/2012 8:57:15 AM |
| 10 Hours |
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From : Anonymous |
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Q : |
Still got stock?
If i order this week, when can i get it?
This is Ori or AP set? |
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A : |
hi there, temporary out of stock, if we receive your order by this week, we will ship out the item to you once next shipment of the stock arrive, it take 3 to 7 working days, original SME set, thanks |
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| 2/16/2012 8:56:29 AM |
| 16 Hours |
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From : Anonymous |
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Q : |
hi,
1. can i have more than 1 year warranty?
2. is there a stock for black now? if not how about the white one |
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A : |
hi there, sorry we do not provide extend warranty, no stock for black and white now, stock will only arrive by next shipment ship out based on order, we will not always keep ready stock, thanks |
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| 2/15/2012 11:54:47 AM |
| 39 Minutes |
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From : Rosliza Binti Abd Wahab |
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Q : |
Is white color available now? Is it come together with memory card? |
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A : |
hi there, temporary out of stock, stock arrive by next week, do not come with memory card. thanks |
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| 2/15/2012 11:52:30 AM |
| 55 Minutes |
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From : Anonymous |
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Q : |
hi, may i know for Samsung Galaxy W, the waranty period is for how long? |
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A : |
hi there, 1 year under SME, thanks |
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| 2/15/2012 10:28:35 AM |
| 11 Minutes |
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From : Koh TeckHao |
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Q : |
white colour still have ready stock? if no, then when will be the new stock coming in? i prefer self collect at your office. |
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A : |
hi there, temporary out of stock for black and white, next shipment will arrive within 5 to 10 working days, thanks |
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| 2/15/2012 8:56:23 AM |
| 10 Hours |
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From : Anonymous |
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Q : |
I want order one white colour, stock is ready? How many days can i get it? Best regards |
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A : |
hi there, temporary no any extra ready stock, you will receive when the stock for next shipment arrive within 5 to 10 working days, thanks |
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| 2/15/2012 8:57:49 AM |
| 12 Hours |
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From : Han woei |
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Q : |
Ready stock for black color? |
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A : |
hi there, sorry, out of stock, will need to order, thanks |
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| 2/14/2012 11:17:39 AM |
| 15 Minutes |
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From : Han woei |
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Q : |
Add Screen protector have to pay Shipping fee during checkout? Any different and which is better between Poslaju and Citilink? TQ |
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A : |
hi there, sorry, free shipping is not apply for others accessories or item in the cart, we will suggest poslaju for handphone compare to citilink, thanks |
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| 2/14/2012 9:20:03 AM |
| 8 Hours |
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From : Anonymous |
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Q : |
hi,what is the requirement to be superbuy member? |
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A : |
hi there, register as a member is free, thanks |
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| 2/14/2012 9:18:27 AM |
| 15 Hours |
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From : MAH GWO HUEI |
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Q : |
hi, i want to confirm if there is still any ready stock available. i want black colour. |
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A : |
hi there, currently last 2 units black, thanks |
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| 2/13/2012 3:06:06 PM |
| 1 Hours |
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From : Chew Kok Yew |
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Q : |
If i buy white color now, when will it be the stock available (out of stock now!) to deliver to me? |
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A : |
hi there, new stock is already arrive, after ship out to others order, currently last 2 units black and 2 units white available, thanks |
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| 2/13/2012 11:48:02 AM |
| 14 Hours |
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From : JOHN MU KIMBO |
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Q : |
Hi... Is there any stock available ? does it comes with warranty?if yes, how many months? tq |
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A : |
hi there, 1year sme warranty, temporary out of stock due to fast selling model, thanks |
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| 2/13/2012 9:11:16 AM |
| 18 Hours |
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From : Lim Hang Meng |
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Q : |
If I place an order by today (Feb/12). Can get it by Feb/14? |
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A : |
hi there, sorry, temporary out of stock, thanks |
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| 2/13/2012 9:08:44 AM |
| 18 Hours |
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From : Lee Wai Hoon |
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Q : |
What is the price inclusive of? |
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A : |
hi there, a box of galaxy w, with charger, headset, usb, thanks |
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| 2/13/2012 9:12:11 AM |
| 20 Hours |
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From : Jamil Tarmizi |
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Q : |
1. if i want to buy 2 unit, can send to 2 different address?
2. this under samsung waranty? |
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A : |
hi there, yes, you can make 2 order for the 2 units, 1 year sme warranty, temporary out of stock due to fast selling model, thanks |
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| 2/13/2012 9:13:08 AM |
| 1 Days |
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From : ONG SIM CHYI |
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Q : |
so, this is original set with 1 year warranty? and is this a sealed box set or superbuy will open the box for checking purpose before send out? if i make the payment by today, when will you send out the item? |
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A : |
hi there, 1 year sme warranty, sealed box, you will receive within 5 to 14 working days due to fast selling model, temporary out of stock. thanks |
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| 2/13/2012 9:10:39 AM |
| 2 Days |
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From : Anonymous |
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Q : |
Hi, anymore black unit left? I want to order today? TQ |
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A : |
hi there, last 2 units left, thanks |
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| 2/10/2012 8:55:56 AM |
| 15 Minutes |
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From : Anonymous |
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Q : |
Hi, white unit still available if i order now? |
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A : |
hi there, sorry, temporary only black color last 2 units available in ready stock, white color will need to order, thanks |
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| 2/9/2012 5:48:14 PM |
| 10 Minutes |
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From : Anonymous |
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Q : |
does it come w GPRS navigation? |
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A : |
hi there, yes, it do come with gprs, thanks |
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| 2/9/2012 3:34:37 PM |
| 10 Minutes |
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From : Anonymous |
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Q : |
May I know how is the warranty like? |
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A : |
hi there, online register at samsung.com.my , product registration, 1 year warranty with SME, thanks |
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| 2/9/2012 12:23:57 PM |
| 4 Minutes |
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From : Allen Lo Yong Kheng |
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Q : |
Black colour got ready stock? If order now, when can get it? |
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A : |
hi there, yes, we have stock now, still left 3 unit black. you will receive within 2 to 5 working days, thanks |
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| 2/9/2012 12:07:31 PM |
| 4 Minutes |
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From : Mohd Alimie |
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Q : |
Hi, is this phone comes with free external memory card? and if it is, how much the capacity? thanks |
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A : |
hi there, do not come with memory card, thanks |
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| 2/8/2012 11:02:13 AM |
| 2 Days |
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From : Anonymous |
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Q : |
Is the black Galaxy W available now? if i put an order now and izit i need to pay 1st ? |
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A : |
hi there, temporary no ready stock, we cant confirm will have any ready stock, we ship out item based on order, if you have already order, we will ship the item once the new stock arrive, thanks |
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| 2/8/2012 10:57:55 AM |
| 3 Days |
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From : ALAN YAP WEI LON |
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Q : |
now got stock or not? |
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A : |
hi there, temporary no stock, thanks |
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| 2/8/2012 10:53:16 AM |
| 3 Days |
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From : ALAN YAP WEI LON |
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Q : |
GALAXY W IS ORIGINAL OR AP...GOT WARANTY OR NOT? |
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A : |
hi there, original warranty from SME, thanks |
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| 2/8/2012 11:15:37 AM |
| 3 Days |
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From : zamy |
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Q : |
ready stock..?? |
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A : |
hi there, no ready stock for now, thanks |
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| 2/8/2012 10:49:47 AM |
| 5 Days |
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From : Han woei |
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Q : |
can pay by Amex card?
for self collection, Superbuy office open on Saturday?
what is your working hour?
Thank you. |
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A : |
hi there, we not accept amex, for self colelct, we will contact once the item is ready, temporary have no available stock for now, monday to friday 9am to 6pm, thanks |
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| 2/2/2012 9:37:14 AM |
| 8 Hours |
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From : Anonymous |
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Q : |
Is the "black" Galaxy W available now? I am able to select from the website but from your answered question on 31-Jan, seems it's not available. Pls confirm |
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A : |
hi there, temporary will have no ready stock, next shipment will need to wait around 2 working weeks, thanks |
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| 2/1/2012 11:20:25 AM |
| 9 Minutes |
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From : Anonymous |
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Q : |
Hi, I hv place the order for Gaaxy W (white) this morning, may i know when i expected to receive it? |
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A : |
hi there, within 3 to 5 working days, thanks |
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| 2/1/2012 9:28:06 AM |
| 39 Minutes |
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From : faizal iman ghazali |
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Q : |
I baru je terima Samsung Galaxy W melalui Poslaju tetapi tidak dapat mobile screen protector?bayar melalui purchase order(27.1.12) |
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A : |
hi there, please email your order number to order@superbuy.my ,we will check for you. thanks |
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| 2/1/2012 9:27:14 AM |
| 9 Hours |
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From : ling yia mee |
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Q : |
when the black one have stock? |
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A : |
hi there, sorry, cant confirm now, temporary will no stock, thanks |
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| 1/31/2012 12:02:32 PM |
| 5 Minutes |
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From : Teoh Khay Beng |
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Q : |
Hi. I just make an order for Galaxy W white. Still have stock available ? Can reach this Friday ? |
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A : |
hi there, you can email your order number to our payment@superbuy.my to check for your order? thanks |
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| 1/31/2012 10:23:00 AM |
| 17 Minutes |
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From : LIM CHIN FAN |
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Q : |
May i know whether Galaxy W White is in stock? and the delivery time if i were to order today will take how long? Thanks |
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A : |
hi there, temporary 5 units in ready stock now, you will receive within 3 to 5 working days once we receive your order, thanks |
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| 1/31/2012 8:56:51 AM |
| 28 Minutes |
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From : Anonymous |
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Q : |
can video call ? |
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A : |
hi there, can video call, thanks |
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| 1/31/2012 8:55:04 AM |
| 7 Hours |
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From : Teoh Khay Beng |
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Q : |
Hi. Can I request the screen protector be put on my phone before being delivered to me ?
Also, how much is the phone casing ? |
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A : |
hi there, you can add an order note before you checkout, we have no casing, thanks |
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| 1/30/2012 2:28:15 PM |
| 1 Hours |
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From : Anonymous |
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Q : |
when have stock for black color. |
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A : |
hi there, sorry to inform that, have no confirm date for that, thanks |
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| 1/30/2012 10:16:44 AM |
| 11 Hours |
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From : Darrel Lim |
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Q : |
Noted that it stated "This item has free shipping (Malaysia only)" for Galaxy W, but why there's still charges of RM 7 for Poslaju incurred ? |
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A : |
hi there, please remove your galaxy w in cart and add in to cart again, it is free shipping as stated, Thanks |
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| 1/30/2012 10:18:13 AM |
| 23 Hours |
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From : HUAK LIM TAN |
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Q : |
If I were to purchase the samsung galaxy w can you install the following before shipping out. 1)Papago mal/sin voice navigation 2)antivirus software. How long is the waranty and by whom? TQ |
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A : |
hi there, sorry to inform that, we do not help to install, 1 year warranty under samsung malaysia, thanks |
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| 1/30/2012 10:22:44 AM |
| 2 Days |
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From : Anonymous |
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Q : |
Hi. Is there exstock? |
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A : |
hi there, temporary we do still have last 8 units for white color now, thanks |
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| 1/30/2012 10:19:24 AM |
| 2 Days |
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From : ANG CHIN SUK |
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Q : |
have stock or not???if have,how many day can delivery?? |
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A : |
hi there, temporary we do still have last 8 units for white color now, thanks |
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| 1/30/2012 10:19:43 AM |
| 3 Days |
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From : ANG CHIN SUK |
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Q : |
available order now? |
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A : |
hi there, temporary we do still have last 8 units for white color now, thanks |
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| 1/30/2012 10:19:57 AM |
| 3 Days |
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From : Anonymous |
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Q : |
Is Lelong membership the same as Superbuy membership? |
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A : |
hi there, it is the same, thanks |
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| 1/30/2012 10:20:49 AM |
| 3 Days |
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From : Anonymous |
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Q : |
Is there any ready stock for w now? |
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A : |
hi there, temporary we do still have last 8 units for white color now, thanks |
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| 1/30/2012 10:20:13 AM |
| 4 Days |
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From : Ahmed Mohamed |
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Q : |
Hi,
Is there a ready stock? |
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A : |
hi there, temporary we do still have last 8 units for white color now, thanks |
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| 1/30/2012 10:23:07 AM |
| 6 Days |
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From : Anonymous |
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Q : |
Hello I wouls like to ask went have stock for Samsung W in Black color? Thanks |
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A : |
hi there, sorry to inform that, temporary have no any ready stock, will cant confirm with you by now, thanks |
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| 1/20/2012 3:42:46 PM |
| 1 Hours |
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From : MAH GWO HUEI |
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Q : |
Is there any ready stock for w now? |
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A : |
hi there, sorry to inform that, have no any ready stock. Thanks |
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| 1/20/2012 12:11:45 PM |
| 28 Minutes |
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From : Anonymous |
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Q : |
Hi, I would like to know is there any zero-interest payment plan available? |
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A : |
hi there, sorry have no zero-interest payment plan, thanks |
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| 1/19/2012 4:25:32 PM |
| 3 Minutes |
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From : Aiman bin Ismail |
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Q : |
Hi. For Samsung phones, normally we have to sms for warranty registration. Do we have to do that on our own? Is there a guide how? |
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A : |
hi there, you will no need to sms, you can just visit samsung.com.my for product registration or just go to service centre with superbuy receipt. thanks |
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| 1/19/2012 3:41:24 PM |
| 5 Minutes |
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From : A & E MUSICAL INSTRUMENTS - WONG YONG KONG |
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Q : |
I just placed an order for this phone and payment has been paid by credit card, and also chosen for self collection. Can I know where to collect the item. Thank you. |
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A : |
hi there, our location at bandaar puteri puchong, selangor, thanks |
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| 1/18/2012 1:59:33 PM |
| 28 Minutes |
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From : Anonymous |
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Q : |
hi,
how much the postage cost for this item to be sent to melaka |
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A : |
hi there, you can check the postage fees during checkout for the shipping method, Thanks |
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| 1/18/2012 1:58:46 PM |
| 39 Minutes |
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From : MARINA MOHD IDROS |
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Q : |
Can this phone support 3G video call? |
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A : |
hi there, it do support, thanks |
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| 1/18/2012 9:24:41 AM |
| 41 Minutes |
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From : Anonymous |
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Q : |
Do you have ready stock for this model? |
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A : |
hi there, temporary do not have any ready stock for now, new stock will arrive by this week, thanks |
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| 1/17/2012 11:33:00 AM |
| 16 Minutes |
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From : Anonymous |
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Q : |
Hi, when will the phone be available to order? |
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A : |
hi, it is available to order, thanks |
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| 1/17/2012 10:37:08 AM |
| 30 Minutes |
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From : ABD ALMONEM DOOLAANEA |
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Q : |
please Can I recieve it before the CNY, I just relized long holiday next week. |
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A : |
hi there, we will try to ship out all order before CNY, thanks |
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| 1/17/2012 10:38:28 AM |
| 12 Hours |
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From : Anonymous |
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Q : |
is it still available? |
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A : |
hi there, it still available to order, thanks |
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| 1/13/2012 9:30:29 AM |
| 6 Minutes |
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From : Anonymous |
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Q : |
i dont have credit card, can i walk in and buy cash? |
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A : |
hi there, temporary we do not accept COD, we have others option others than credit card as you can see during checkout. thanks |
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| 1/13/2012 9:29:52 AM |
| 14 Hours |
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From : ABD ALMONEM DOOLAANEA |
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Q : |
Hi. I made the full payment today. When may I get the phone, hopefully not late becoz I really nead it now. |
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A : |
hi there, within 3 to 5 working days, thanks |
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| 1/12/2012 9:26:08 AM |
| 10 Hours |
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From : Allen Lo Yong Kheng |
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Q : |
Is this AP set or original Samsung Malaysia set? |
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A : |
hi, it is SME set, original from Samsung Malaysia, thanks |
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| 1/12/2012 9:24:24 AM |
| 11 Hours |
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From : Anonymous |
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Q : |
if i buy, can i get the item at your shop? |
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A : |
hi there, temporary we have no any extra ready stock for self-collect. thanks |
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| 1/11/2012 5:35:45 PM |
| 17 Minutes |
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From : Noraliza Bt Samin |
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Q : |
what is superbuy member?
this phone got stock or not? |
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A : |
hi there, superbuy member is your superbuy.my account, temporary have no any ready stock for this model, thanks |
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| 1/11/2012 3:26:28 PM |
| 36 Minutes |
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From : Anonymous |
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Q : |
hai any stock now? |
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A : |
hi there, temporary have no any ready stock. thanks |
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| 1/11/2012 2:05:34 PM |
| 3 Hours |
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From : Anonymous |
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Q : |
may i know the warranty of this phone? is it ori or ap? and how long is it |
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A : |
hi there, 1year warranty under SME. thanks |
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| 1/11/2012 10:01:12 AM |
| 9 Hours |
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From : Anonymous |
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Q : |
price still the same ? |
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A : |
hi, the price still available to order. thanks |
|
| 1/11/2012 10:02:25 AM |
| 19 Hours |
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From : Anonymous |
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Q : |
Can I pay using Maybank Mastercard?I'm from Sabah.TQ. |
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A : |
hi there, you can use, during checkout will have option for that, thanks |
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| 1/10/2012 9:34:52 AM |
| 7 Hours |
|
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|
From : Anonymous |
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|
Q : |
Do you have any stock now?
how long it will takes if i would like to purchase it now?
any free gift? |
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A : |
hi there, temporary we still have one last white unit, within 3 to 5 working days after confirm payment, no any extra free gift, thanks |
|
| 1/9/2012 10:33:02 AM |
| 17 Hours |
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|
From : Anonymous |
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Q : |
Hi,do you accept payment via M2U Maybank Mastercard?TQ.. |
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A : |
hi there, for superbuy.my maybank2u exclusive we do only accept M2u, thanks |
|
| 1/9/2012 10:30:40 AM |
| 1 Days |
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|
From : Anonymous |
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|
Q : |
Do u have ready stock now for black color? If I order now when would I get the phone? |
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|
A : |
hi there, temporary have no any ready stock for black color, Thanks |
|
| 1/9/2012 10:29:10 AM |
| 2 Days |
|
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|
|
From : Goo Chun Yeow |
|
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|
Q : |
Hi....the item warranty by samsung malaysia? |
|
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|
A : |
hi there, yes, it have one year warranty with samsung malaysia, thanks |
|
| 1/9/2012 10:26:35 AM |
| 2 Days |
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|
From : Anonymous |
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|
Q : |
If I purchase this model when can I received the stock. I need the black colour and what package included. |
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A : |
hi there, within 3 to 5 working days after comfirm payment, standard package, charger, headset, usb, user manual, thanks |
|
| 1/4/2012 12:09:33 PM |
| 13 Minutes |
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|
From : Anonymous |
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|
Q : |
can we buy this on Maybank Installments |
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A : |
hi there, we do not accept maybank installment, thanks |
|
| 1/4/2012 12:08:16 PM |
| 14 Hours |
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|
From : Anonymous |
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|
Q : |
hye there...samsung galaxy w white is more expensive or samsung galaxy w black? |
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A : |
hi there, the price is the same from superbuy.my thanks |
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| 1/3/2012 8:59:36 AM |
| 7 Hours |
|
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|
From : Anonymous |
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|
|
Q : |
Hi SuperBuy Team,
Does this support Exchange services/protocol & does it comes with secondary cameras. And pls share out, the processor and how many CPU does this comes on, that should be listed as specification. Pls let us know on this. |
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A : |
hi there, all of the info is from Samsung, for exchange services/protocol you may need to check with Samsung official, it do have second camera, is listed as 1.4GHz CPU from Samsung and our site, Thanks |
|
| 1/3/2012 9:05:32 AM |
| 9 Hours |
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From : NURUL SYUHADA BT TONGKING |
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|
Q : |
hai there... hp ni dgn charger and earphone sekali tak? does screen guard provided n boleh byar via maybank2u ke? |
|
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|
A : |
hi there, charger and earphone is in the package, do not come with screen protector, you can make payment with maybank2u, thanks |
|
| 12/30/2011 4:52:37 PM |
| 33 Minutes |
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From : Mohd Hairulanuar Bin Suli |
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Q : |
Hi,
may i know the warranty for this phone:-
a) Warranty period?
b) Warranty by?
c) warranty coverage? device, screen, battery etc. |
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A : |
hi there, 1year warranty under Samsung Malaysia, for the warranty coverage you will need to check with Samsung warranty Term, Thanks |
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| 12/30/2011 11:50:38 AM |
| 28 Minutes |
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From : DIN |
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Q : |
boleh wifi x phone nie....and ada x diberi percuma memori card... |
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A : |
hi there, this phone do support wifi, no memory card with the package, thanks |
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| 12/30/2011 9:19:02 AM |
| 14 Hours |
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From : encikwan |
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Q : |
rhb installment term RM1000&above. may i combine galaxy w + casio outgear watch AW-82D-7A for RHB installment? |
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A : |
hi there, no problem you can combine for installment, but we will need to check with bank for your credit card limit, please send an email to sales@superbuy.my with your order number if you choose for intallment, thanks |
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| 12/29/2011 4:46:38 PM |
| 21 Minutes |
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From : MUHAMMAD ALIAS BIN ZAINAL |
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Q : |
if paid today, when it will be shipped it out to my address? also the same day or next day? |
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A : |
hi there, will need to take 3 to 7 working days, thanks |
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| 12/29/2011 3:27:16 PM |
| 10 Minutes |
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From : Lee Wai Hoon |
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Q : |
2 units, free delivery? when can receive the products? |
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A : |
hi there, no free shipping for this model, you can check the shipping fees during checkout. will be in 3 to 7 working days after payment for this model. Thanks |
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| 12/29/2011 9:43:48 AM |
| 9 Hours |
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From : encikwan |
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Q : |
i'm use rhb credit card, may i use it to EPP for galaxy w for 12month? bcoz in term, rhb card mustbe RM1000&above to EPP. |
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A : |
hi there, for RHB installment only RM1000&above can process,Thanks |
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| 12/29/2011 9:48:47 AM |
| 11 Hours |
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From : Anonymous |
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Q : |
this tphone can video call @ not... |
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A : |
hi there, this model can make video call. thanks |
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| 12/29/2011 9:49:20 AM |
| 12 Hours |
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From : Anonymous |
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Q : |
hi there, hw to find out wheter the phone is original or fake? is there any sign for that? |
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A : |
hi there, original from SME, with samsung sticker inside, Thanks |
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| 12/29/2011 9:53:38 AM |
| 12 Hours |
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From : JingMing Sim |
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Q : |
hi, do you have ready stock for black color? |
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A : |
hi there, for galaxy w temporary have no any ready stock for both color, might need to wait, if you want to wait to order when we have ready stock. but we can't promise stock always ready, thanks |
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| 12/28/2011 2:07:43 PM |
| 14 Minutes |
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From : Anonymous |
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Q : |
Hi, if I make the payment now for white color galaxy w.. How long do I need to wait since no ready stock available now |
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A : |
Hi，will proceed within 3 to 7 working days after payment captured and stock available, Thanks |
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| 12/27/2011 4:42:46 PM |
| 8 Minutes |
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From : Anonymous |
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Q : |
what is mean by "user memory 4GB" in description? mean internal memory 4GB? |
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A : |
hi there, it is internal memory, thanks |
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| 12/27/2011 1:03:00 PM |
| 7 Minutes |
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From : Anonymous |
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Q : |
Hi, if I make payment now, when I'll receive the good and white color available? |
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A : |
hi there, temporary have no any ready stock for white color, deliver in 3 to 7 working days base on payment captured and stock available, Thanks |
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| 12/27/2011 9:18:32 AM |
| 1 Days |
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From : Honey Khoo Gaik Hoon |
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Q : |
Hi
I have bought vouchers n would like to redeem the RM50 and at the same time I notice I can also redeem my points for RM25 vouchers. Can I use both in one transactions to purchase a handphone.Looking forward to your early reply.Thx. |
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A : |
hi there, you can use the voucher before checkout, one voucher for only one purchase, Thanks |
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| 12/27/2011 9:25:45 AM |
| 3 Days |
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From : Anonymous |
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Q : |
How long is the warranty? |
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A : |
hi there, 1year warranty by SME, Thanks |
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| 12/27/2011 9:24:58 AM |
| 3 Days |
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From : Anonymous |
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Q : |
i've already make the payment on tuesday.when can i get the phone? |
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A : |
hi there, you can send an email to sales@superbuy.my with your order number to check for the tracking, thanks |
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| 12/23/2011 9:26:14 AM |
| 12 Hours |
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From : Anonymous |
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Q : |
Do you ahve this model in stock? Tq |
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A : |
hi, we have temporary no ready stock, thanks |
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| 12/21/2011 2:23:34 PM |
| 2 Hours |
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From : Anonymous |
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Q : |
hi, do you have the white colour? and can you COD? thank you |
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A : |
hi, temporary no ready stock for this model for COD, Thanks |
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| 12/19/2011 5:16:31 PM |
| 24 Minutes |
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From : Anonymous |
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Q : |
can make normal video call or need to use skype etc? |
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A : |
hi, it do support normal video call, thanks |
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| 12/19/2011 8:53:17 AM |
| 1 Days |
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From : Anonymous |
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Q : |
it has a front camera..can it make a normal video call?i mean,not like internet video call via skype or etc.. |
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A : |
hi, it do support normal video call, thanks |
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| 12/19/2011 8:52:44 AM |
| 1 Days |
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From : Anonymous |
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Q : |
if i buy what is include in this set? |
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A : |
hi, standard package would be, usb, charger, manual, headset, Thanks |
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| 12/19/2011 8:37:27 AM |
| 3 Days |
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From : KHAIRUL ASWAD SULMAN |
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Q : |
hye..may i know is the price include the memory card?or have to buy separately?is this original set warranty from samsung or AP set?any free gift?tq |
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A : |
hi, it do not come with memory card, warranty by (SME)Samsung Malaysia Eletronic. no extra free gift. Thanks |
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| 12/14/2011 8:58:46 AM |
| 15 Hours |
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From : Anonymous |
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Q : |
Hey! Just wanna know how long it takes for this device to be delivered? i.e. How long till I'll be able to receive it after ordering? |
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A : |
hi, normally would be 3 to 5 working days after confirm payment. thanks |
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| 12/13/2011 11:03:55 AM |
| 3 Days |
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From : Anonymous |
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Q : |
As you mentioned no charges applied, but I observed that the price on the installment plan are higher than RM889. If I pay directly using my credit card, the amount that I pay is RM889 or (12xRM81)? |
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A : |
hi, for credit card installment will have 10% charges, for credit card one time charge will be RM889, Thanks |
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| 12/8/2011 3:14:24 PM |
| 8 Minutes |
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From : Anonymous |
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Q : |
Is there any charges using credit card? |
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A : |
hi, no extra charge, Thanks |
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| 12/8/2011 2:59:18 PM |
| 14 Minutes |
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From : Anonymous |
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Q : |
Any shipping charges? |
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A : |
hi, you may check shipping fees during checkout. Thanks |
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| 12/8/2011 2:41:00 PM |
| 30 Minutes |
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From : Anonymous |
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Q : |
Warranty from Samsung or supplier? Thx |
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A : |
hi, warranty from samsung malaysia, thanks |
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| 12/7/2011 9:45:32 AM |
| 11 Hours |
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From : Anonymous |
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Q : |
DOES IT HAVE 2GB MEMORY CARD INSIDE? |
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A : |
hi, it do not have memory card in the package. Thanks |
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| 12/6/2011 9:24:54 AM |
| 4 Hours |
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From : Asraf Ahmad |
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Q : |
display normal tft or super amoled? |
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A : |
hi, it is not super amoled. Thanks |
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| 12/5/2011 9:48:07 AM |
| 13 Hours |
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From : Anonymous |
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Q : |
hi, what inside the box? |
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A : |
hi, standard package, headset, charger, usb, thanks. |
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| 12/5/2011 9:47:47 AM |
| 17 Hours |
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From : Anonymous |
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Q : |
Hello,can I now the shipping cost ? |
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A : |
hi, you can check the shipping fees during checkout for payment, Thanks |
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| 12/5/2011 9:46:34 AM |
| 3 Days |
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From : Fazni Izwan Fadzil |
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Q : |
Galaxy W support Skype and Video call?? |
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A : |
hi, you might need to check with android skype support for the compatible for samsung galaxy W. Thanks |
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| 12/2/2011 4:56:23 PM |
| 10 Minutes |
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From : Anonymous |
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Q : |
may i know the cost for delivery. Thanks |
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A : |
hi there, our system will calculate for you, you may check it when you checkout for payment, Thanks. |
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| 11/25/2011 3:30:56 PM |
| 17 Minutes |
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From : TSEU CHENG CHUN |
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Q : |
Is the package sealed?? |
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A : |
hi, the package is sealed. thanks |
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| 11/25/2011 9:40:19 AM |
| 11 Hours |
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From : Anonymous |
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Q : |
Free shipping? |
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A : |
hi there, it is no free shipping for Samsung Galaxy W, you can check the shipping fees when you checkout. Thanks. |
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| 11/25/2011 9:39:56 AM |
| 11 Hours |
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From : Ng Teck Sing |
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Q : |
I need to pick up the item from your office and make the Mbf installment plan? |
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A : |
hi there, yes, if you would like to do installment for MBF credit card. Thanks |
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| 11/24/2011 5:40:14 PM |
| 14 Minutes |
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From : Ng Teck Sing |
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Q : |
Can arrange for installment plan for Mbf Credit Card? |
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A : |
hi there, MBF credit card installment for walk in customer only. Thanks. |
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| 11/24/2011 5:22:37 PM |
| 1 Hours |
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From : Anonymous |
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Q : |
where is your store located if I choose to self collect? |
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A : |
Hi there, our office is located at 2-3 (2nd Floor), Jalan Puteri 2/2, Bandar Puteri, 47100 Puchong
Selangor. Please call before coming. For your information, we will call you to pick up for the item once it is ready. Thanks. |
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| 11/17/2011 10:39:51 AM |
| 21 Hours |
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From : Hiew Vun Yau |
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Q : |
Stock available now? Black units? If place order now, when can I expect delivery to Kota Kinabalu, Sabah? And how much will the shipping charges be? Thanks. |
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A : |
Hi there, yes, the stock is available now. The shipping fee for one unit of this item to Sabah & Sarawak is RM13. The delivery will take in about 3-5 working days after we have receive your payment. You may place an order now. Thanks. |
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| 11/17/2011 10:33:57 AM |
| 2 Days |
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From : Anonymous |
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Q : |
Can you please kindly confirm your unit is 4G internal memory? Is the White unit available? |
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A : |
Hi there, the internal memory for this phone is 2GB. You may place an order for white colour. Currently, we have ready stock for black colour now. Thanks. |
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| 11/11/2011 2:17:20 PM |
| 12 Hours |
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From : Anonymous |
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Q : |
can i collect it from your office after I buy? |
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A : |
Hi there, yes, you may self-collect the item at our office after your purchase. We will contact you when the item is ready. Thanks. |
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| 11/10/2011 10:14:15 AM |
| 11 Hours |
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From : Lui Siu Ming |
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Q : |
hi,it comes with a 1 year or 2 year warranty? thanks |
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A : |
Hi there, it comes with 1 year original warranty from SME. Thanks. |
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| 11/8/2011 11:21:58 AM |
| 3 Days |
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From : Liong Cheong Tuck |
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Q : |
How much is the total cost if to include a 16GB SD card? And how much is the delivery cost if to deliver within Klang Valley? |
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A : |
Hi there, you may add this "Kingmax Micro SD TF-16GB(RM179)": http://www.superbuy.my/shop/p-5995-kingmax-micro-sd-tf-16gb.aspx into your shopping cart. The delivery fee for one unit of this item is RM9 to Peninsular Malaysia. You may check the total price during the checkout. Thanks. |
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| 11/4/2011 11:38:35 AM |
| 24 Minutes |
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From : ng kim lam |
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Q : |
how much u sell for 8gb micro sd and screen protector if i buy together with the phone? |
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A : |
Hi there, sorry that we do not sell screen protector for this model at this moment. You may select Kingmax Micro SD TF-8GB which selling at RM79 here: http://www.superbuy.my/shop/p-5993-kingmax-micro-sd-tf-8gb.aspx Thanks. |
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| 11/2/2011 10:57:54 AM |
| 12 Minutes |
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From : Anonymous |
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Q : |
do you sell it with the memory card. if you do, then, how much is it for 4gb?
what abaout the warranty? is it from samsung? |
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A : |
Hi there, yes, we do sell memory card. You may add this Kingmax Micro SD TF-4GB: http://www.superbuy.my/shop/p-5991-kingmax-micro-sd-tf-4gb.aspx into your shopping cart. This phone comes with original 1 year warranty by SME(Samsung Malaysia). Thanks. |
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| 11/1/2011 10:28:34 AM |
| 25 Minutes |
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From : Muhammad Hafiz Bin Mohd Shukri |
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Q : |
1) Free MicroSD ?
2) Gorilla Glass ??
3) SME Warranty life ?
4) Other accessorize given ?? |
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A : |
Hi there, this package does not include micro SD and it's not made of Gorilla Glass. The accessories given are in standard package, such as usb cable, battery charger, battery and handsfree. It also comes with original 1 year warranty by SME. Thanks. |
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| 11/1/2011 10:02:38 AM |
| 2 Hours |
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From : Anonymous |
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Q : |
Any additional charges if pay by credit card? |
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A : |
Hi, there is no any charges if you pay with credit card. Thanks. |
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| 10/31/2011 4:05:11 PM |
| 14 Minutes |
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From : Anonymous |
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Q : |
The display is made of glass or plastic? has the automatic light sensor? |
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A : |
Hi, the outside casing is made of plastic while the inside LED is made of glass. Thanks. |
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| 10/31/2011 12:17:09 PM |
| 1 Days |
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From : Kua Chee Wei |
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Q : |
When will be release? |
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A : |
Hi there, it is available on Superbuy now. You may place an order today. The delivery will take 3-5 working days. Thanks. |
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| 10/31/2011 12:09:06 PM |
| 3 Days |
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From : Anonymous |
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Q : |
Hi. SME stands for? (SME Warranty). Can this phone make a video call? |
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A : |
Hi there, (SME) stands for Samsung Malaysia Electronics. Yes, it can make video call. Thanks. |
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| 10/28/2011 2:14:16 PM |
| 2 Hours |
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From : CHOY SWEE ON |
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Q : |
Does this phone have Tethering function? |
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A : |
Hi there, this phone does not have tethering function. Thanks. |
|
| 10/28/2011 10:10:33 AM |
| 43 Minutes |
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From : Anonymous |
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Q : |
Hai regarding Samsung Galaxy W, here my questions:
1- Does it support USB-On-The-Go like SGS 2?
2- Support Adobe Flash?
3- Is it screen has special protection like Gorilla Glass Corning? |
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A : |
Hi there, based on your questions: 1) Does it support USB-On-The-Go like SGS 2? Ans: No, Samsung Galaxy W does not support USB-On-The-Go. 2)Support Adobe Flash? Ans: Yes. 3)Is it screen has special protection like Gorilla Glass Corning? Ans: It does not have Gorilla Glass Corning. Thanks. |
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| 10/28/2011 10:09:03 AM |
| 14 Hours |
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From : Anonymous |
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Q : |
this is original set or ap set? |
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A : |
Hi, this is a new and original set which comes with 12 months warranty by SME. Thanks. |
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| 10/27/2011 3:09:48 PM |
| 20 Minutes |
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From : Anonymous |
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Q : |
Warranty 12 or 24 Month?
Ap Or By SME ? |
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A : |
Hi, this is a new and original set which comes with 12 months warranty by SME. Thanks. |
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| 10/27/2011 3:08:53 PM |
| 6 Hours |
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| Ask a Question |
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